Status updates | Runbear Incidents and maintenance reported on status page for Runbear https://status.runbear.io/ https://d1lppblt9t2x15.cloudfront.net/logos/a75a670eae91ef975cb0415e548d207f.png Status updates | Runbear https://status.runbear.io/ en Degraded agent responses following a database upgrade https://status.runbear.io/incident/1034330 Wed, 26 Aug 2026 15:07:49 -0000 https://status.runbear.io/incident/1034330#9da665333f5b850060250f20f9824bb131b5408100b54ab3e118f02128f41a11 Incident This incident is resolved. The database upgrade has been rolled out with the fix in place, and we have confirmed that agent responses, the dashboard, and the API are all operating normally. Thank you for your patience. Degraded agent responses following a database upgrade https://status.runbear.io/incident/1034330 Wed, 26 Aug 2026 13:56:00 -0000 https://status.runbear.io/incident/1034330#425d2409111714e76462e4507e125f1ca6d47edb6ac90f74cc7fdbfea788fc4e Incident The dashboard and API have been fully restored. Some agent runtimes are still returning degraded responses; we have identified the cause and are applying a fix now. Degraded agent responses following a database upgrade https://status.runbear.io/incident/1034330 Wed, 26 Aug 2026 13:45:00 -0000 https://status.runbear.io/incident/1034330#488721ce9129da92baf581f6df4358f5956ac4e81baafbc72b6c39c7d4f1db60 Incident The dashboard and API are temporarily unavailable during a database upgrade. We are working to restore service as quickly as possible. Degraded agent responses following a database upgrade https://status.runbear.io/incident/1034330 Wed, 26 Aug 2026 10:43:00 -0000 https://status.runbear.io/incident/1034330#42199257764b62c0e3312d2e5e22ab617e8904ecac9c657d8ed1943cf0c19552 Incident Some agents are failing to respond to messages. We are investigating. Elevated errors for OpenAI Assistants-based agents https://status.runbear.io/incident/870836 Tue, 14 Apr 2026 15:57:18 -0000 https://status.runbear.io/incident/870836#9c0851bf132c1e328ad0ce970ad753f18efa218266cbd0df922e1111dac44de4 Incident OpenAI has marked the upstream incident as resolved at 2026-04-14 08:41 UTC. All impacted services have fully recovered. Chat Engine is fully operational. No action needed on your side. Elevated errors for OpenAI Assistants-based agents https://status.runbear.io/incident/870836 Mon, 13 Apr 2026 21:08:03 -0000 https://status.runbear.io/incident/870836#ef5089a195701c18ee492bfc8da3f94d5e05d913357647d654cbce1912eccee5 Incident We are tracking an ongoing OpenAI platform incident causing intermittent 401 authentication errors on some API endpoints, which is affecting agents built on OpenAI's Assistants API. OpenAI has identified the issue and is rolling out mitigations. No configuration change is needed on your side — please hold off on rotating API keys or changing permissions. Root cause: https://status.openai.com/incidents/01KP1PS4WFSH4CVJT0DJBKQ3FT We will post updates as OpenAI ships further mitigations. Agent orchestration degradation — some agents experiencing failed runs https://status.runbear.io/incident/861942 Wed, 01 Apr 2026 02:07:00 -0000 https://status.runbear.io/incident/861942#84559b4d71c6731f637d5e1061a0a87183ffbf4d88c2a7e9729f49f310faab92 Incident Fix has been deployed Agent orchestration degradation — some agents experiencing failed runs https://status.runbear.io/incident/861942 Wed, 01 Apr 2026 01:11:00 -0000 https://status.runbear.io/incident/861942#17e025ae76f395d74f2683b860f384c96fc12485af3f0caa0e0450e247e27436 Incident Root cause identified. Fix is in review and will be deployed shortly. Agent orchestration degradation — some agents experiencing failed runs https://status.runbear.io/incident/861942 Tue, 31 Mar 2026 23:26:00 -0000 https://status.runbear.io/incident/861942#776639e8851fc77261e36d5a6ab26fde93fae56d06923d937258f29d769bc3c4 Incident Some agents are experiencing degraded performance with failed runs and empty responses. Our team has identified the issue and is investigating. Retry mechanisms are in place for most cases. Affected: A subset of agents on the updated orchestration layer. Not all agents are impacted. Status: Investigating. Database connection issues https://status.runbear.io/incident/503899 Wed, 29 Jan 2025 16:54:00 -0000 https://status.runbear.io/incident/503899#1a1f14766a0d3c389e3f979d259fcc127d56c7c5cddd5f56d8ad88f26bb28298 Incident The database issue has been resolved. Database connection issues https://status.runbear.io/incident/503899 Wed, 29 Jan 2025 16:38:00 -0000 https://status.runbear.io/incident/503899#a2885d301ade96554a54dbdc507af446aaeb11f4398023ce064f568317c7b62d Incident The database service provider, Supabase, and we are fixing the issue. You can find the status of the database at https://status.supabase.com.